ezjili Terms & Conditions

Welcome to ezjili, a premier online casino and sports betting platform serving players across the Philippines. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and ezjili ("we," "us," "our," "the Platform") governing your access to and use of the ezjili website, games, services, and all associated features available at ezjili.cam and any affiliated domains or subdomains (collectively, "the Service").

By registering an account on ezjili, depositing funds, placing bets, or using any feature of the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference. If you do not agree to any provision of these Terms, you must immediately discontinue use of the Service and refrain from creating an account.

1. Eligibility and Account Registration

1.1 Age and Legal Requirements

Players must be at least 21 years of age or older to register an account and use the ezjili platform. This minimum age requirement is in accordance with Philippine gaming regulations under the Philippine Amusement and Gaming Corporation (PAGCOR) and Republic Act No. 9287 and related amendments. By registering, you represent and warrant that you meet this age requirement and possess the legal capacity to enter into binding contracts under the laws of the Philippines.

1.2 Jurisdictional Restrictions

The Service is primarily intended for users physically located within the Philippines. If you are accessing ezjili from a jurisdiction where online gambling is prohibited or restricted by law, you do so at your own risk and are solely responsible for compliance with local laws. ezjili reserves the right to restrict or deny service to users from certain jurisdictions at its sole discretion without prior notice.

1.3 One Account Per Player

Each individual is permitted to open and maintain only one (1) account on ezjili. Creating multiple accounts, whether using the same identity or different personal information, is strictly prohibited. The use of multiple accounts to exploit bonuses, evade restrictions, or engage in fraudulent activity will result in immediate closure of all associated accounts and forfeiture of any balances, winnings, and bonuses.

1.4 Accurate Information Requirement

You must provide accurate, complete, and current information during account registration and maintain the accuracy of your account details throughout your use of the Service. Providing false, misleading, or incomplete information, including the use of another person's identity or payment methods, constitutes a material breach of these Terms and may result in account suspension or permanent closure. ezjili reserves the right to request proof of identity, proof of address, and payment verification documents at any time to confirm the accuracy of your information.

1.5 Account Security

You are solely responsible for maintaining the confidentiality of your account username and password. You must not disclose your login credentials to any third party. Any activity conducted through your account will be deemed to have been authorized by you, and you are responsible for all transactions, bets, deposits, and withdrawals made using your account. If you suspect unauthorized access to your account, you must notify ezjili customer support immediately via live chat or email. ezjili is not liable for any losses or damages arising from your failure to safeguard your account credentials.

2. Deposits, Withdrawals, and Payment Methods

2.1 Accepted Payment Methods

ezjili accepts a variety of payment methods convenient for Filipino players, including but not limited to GCash, Maya (formerly PayMaya), bank transfers (BPI, BDO, Metrobank), over-the-counter payments via 7-Eleven, GrabPay, QR Ph, and cryptocurrency (USDT). The availability of specific payment methods may vary depending on your location and may be updated at ezjili's sole discretion without prior notice.

2.2 Minimum and Maximum Limits

The minimum deposit amount on ezjili is ₱100 (One Hundred Philippine Pesos), though certain payment methods may impose higher minimum amounts. The minimum withdrawal amount is ₱200 (Two Hundred Philippine Pesos). Maximum deposit and withdrawal limits vary depending on payment method, account status, and verification level. VIP or verified accounts may be eligible for increased limits. Please refer to the Banking or Cashier section of your account dashboard for specific limits applicable to your account.

2.3 Deposit Processing

Deposits are typically processed instantly or within a few minutes, depending on the payment method selected. In rare cases where deposits are delayed due to payment provider issues, players should contact ezjili customer support with transaction proof (receipt, transaction ID, or screenshot). ezjili is not responsible for delays caused by third-party payment processors.

2.4 Withdrawal Processing and KYC Requirements

Withdrawal requests are typically processed within 5 to 30 minutes, subject to verification and compliance checks. Before your first withdrawal, or for withdrawals exceeding a certain cumulative amount, ezjili reserves the right to request Know Your Customer (KYC) documentation, including but not limited to a government-issued photo ID (Philippine passport, driver's license, UMID, SSS ID, Postal ID, or PRC ID), proof of address (utility bill or bank statement dated within the last three months), and proof of payment method ownership (screenshot or photo of e-wallet account or bank account details).

Failure to provide requested KYC documentation within a reasonable timeframe may result in delayed or declined withdrawals. ezjili is obligated to conduct KYC procedures in compliance with anti-money laundering (AML) regulations and PAGCOR requirements. All submitted documents are handled securely and in accordance with our Privacy Policy.

2.5 Withdrawal Fees and Currency

ezjili does not charge any fees for withdrawals. However, third-party payment processors or financial institutions (such as GCash, banks, or e-wallets) may impose their own transaction fees, which are beyond ezjili's control. All deposits and withdrawals are processed in Philippine Pesos (PHP). If you deposit using a different currency or cryptocurrency, the amount will be converted to PHP at the prevailing exchange rate at the time of transaction, and conversion fees may apply.

2.6 Source of Funds

All deposits must originate from a legitimate source of funds owned by the account holder. Deposits from third parties, accounts registered under another person's name, or funds suspected to be derived from illegal activities are strictly prohibited. ezjili reserves the right to investigate the source of deposited funds and to request additional documentation if suspicious activity is detected. If a deposit is found to be from a prohibited source, the deposit will be refunded, and the account may be closed without prior notice.

3. Bonuses, Promotions, and Wagering Requirements

3.1 General Bonus Terms

ezjili offers a variety of bonuses and promotions, including welcome bonuses, reload bonuses, cashback offers, free spins, and VIP rewards. Each bonus is subject to its own specific terms and conditions, which are displayed on the promotion page and must be read carefully before claiming. By claiming a bonus, you agree to comply with all associated terms, including wagering requirements, game restrictions, maximum bet limits, and expiration dates.

3.2 Wagering Requirements

Most bonuses are subject to wagering requirements, which specify the number of times you must wager the bonus amount (and sometimes the deposit amount) before any winnings derived from the bonus can be withdrawn. For example, if you receive a ₱500 bonus with a 30x wagering requirement, you must place bets totaling ₱15,000 (₱500 × 30) before the bonus funds or any associated winnings become withdrawable. Wagering requirements, eligible games, and contribution percentages vary by promotion and are clearly stated in each promotion's terms.

3.3 Maximum Bet with Active Bonus

When playing with an active bonus, players are typically subject to a maximum bet limit, which may vary by promotion but is commonly ₱50 to ₱100 per bet or spin. Exceeding the maximum bet limit while a bonus is active will result in forfeiture of the bonus and any winnings generated during the bonus period. This rule applies to all game types unless otherwise specified in the promotion terms.

3.4 Bonus Abuse and Fraud

ezjili employs sophisticated monitoring systems to detect bonus abuse, fraudulent activity, and collusion. Activities considered abusive or fraudulent include but are not limited to: creating multiple accounts to claim bonuses multiple times, colluding with other players, arbitrage betting, using automated bots or software to manipulate outcomes, and exploiting software errors or loopholes. Any player found engaging in such activities will have their account closed immediately, all bonuses and winnings forfeited, and may be permanently banned from the Platform. ezjili also reserves the right to share information about fraudulent users with other gaming operators and regulatory authorities.

3.5 Right to Cancel or Modify Promotions

ezjili reserves the right to cancel, modify, suspend, or terminate any promotion at any time without prior notice. In the event of a promotion cancellation, players will be notified, and any active bonuses may be forfeited. Players who have already met wagering requirements before cancellation will have their eligible winnings honored.

4. Betting Rules and Game Conduct

4.1 Game Fairness and RNG Certification

All casino games offered on ezjili, including slots, table games, and live dealer games, are powered by licensed and certified game providers. Random Number Generator (RNG) games are independently tested and certified for fairness by accredited third-party auditors to ensure that game ou tcomes are entirely random and cannot be predicted or manipulated. Live dealer games are streamed in real-time from professional studios and are subject to the same regulatory standards as traditional land-based casino games.

4.2 Bet Acceptance and Settlement

ezjili reserves the right to accept, reject, or limit any bet at its sole discretion. Bets are considered final once confirmed and cannot be canceled or modified after acceptance. In the event of a technical error, software malfunction, or obvious pricing error (such as a clearly incorrect odds display), ezjili reserves the right to void affected bets and refund stakes to players. Settlement of bets is conducted in accordance with the official results provided by game providers or sports data providers.

4.3 Prohibited Activities

The following activities are strictly prohibited and constitute a material breach of these Terms:

• Using automated software, bots, scripts, or third-party tools to place bets or manipulate gameplay;
• Colluding with other players or engaging in coordinated betting strategies designed to exploit the Platform;
• Arbitrage betting or taking advantage of delayed odds updates;
• Exploiting software bugs, glitches, or errors to gain an unfair advantage;
• Engaging in money laundering or using the Platform to transfer funds between accounts;
• Using VPNs, proxies, or other tools to disguise your location or evade jurisdictional restrictions;
• Reverse engineering, decompiling, or attempting to access the source code of any ezjili software;
• Harassing, threatening, or abusing other players or ezjili staff members.

Violation of any of these prohibitions will result in immediate account closure, forfeiture of balances and winnings, and potential legal action where applicable.

4.4 Disconnections and Technical Issues

In the event of a disconnection during gameplay (whether due to internet connectivity issues, device malfunction, or server issues), ezjili is not liable for any losses incurred. For casino games, any active game rounds will be completed according to the game provider's disconnection policy, and results will be settled based on the official outcome. For live dealer games, if a disconnection occurs before a betting round is completed, your bet may be voided and your stake refunded. Players are responsible for ensuring a stable internet connection before commencing gameplay.

5. Responsible Gaming and Self-Exclusion

5.1 Age Restriction and Responsible Play

ezjili is committed to promoting responsible gaming practices. Gambling is intended as a form of entertainment and should never be used as a means to generate income or resolve financial difficulties. Players are encouraged to set personal limits on the time and money they spend on the Platform. For detailed information on responsible gaming tools, please visit our Responsible Gaming page.

5.2 Deposit Limits and Cooling-Off Periods

Players may set daily, weekly, or monthly deposit limits through their account settings. Once a deposit limit is set, it cannot be increased for a period of 24 hours to prevent impulsive decisions. Players may also request a cooling-off period (temporary account suspension) or permanent self-exclusion by contacting customer support. During a cooling-off period or self-exclusion, players will be unable to access their account, deposit funds, or place bets.

5.3 Self-Exclusion

If you feel that your gambling is becoming problematic, you may request self-exclusion from ezjili for a minimum period of six (6) months or permanently. Self-exclusion requests must be submitted in writing via email to the customer support team. Once self-exclusion is activated, you will not be able to reopen your account until the self-exclusion period has expired. ezjili will take reasonable steps to prevent you from opening new accounts during the self-exclusion period, but you are ultimately responsible for not attempting to circumvent this restriction.

6. Account Closure and Termination

6.1 Voluntary Account Closure

You may request voluntary closure of your ezjili account at any time by contacting customer support. Upon closure, any remaining withdrawable balance will be returned to you via your registered payment method. Bonus funds, pending bonuses, and unredeemed loyalty points will be forfeited upon account closure.

6.2 Termination by ezjili

ezjili reserves the right to suspend, restrict, or permanently close your account at any time, with or without cause, and with or without prior notice. Reasons for account closure may include but are not limited to: breach of these Terms, fraudulent activity, bonus abuse, multiple account creation, failure to provide KYC documentation, chargebacks, or any conduct that ezjili deems harmful to the Platform or other users. In the event of account closure by ezjili, any withdrawable balance (excluding bonuses and winnings obtained through prohibited activities) will be returned to you after deduction of any applicable fees or chargebacks.

6.3 Inactive Accounts

Accounts that remain inactive (no login, deposit, or bet activity) for a period of twelve (12) consecutive months may be classified as dormant. ezjili reserves the right to charge a monthly inactivity fee of ₱100 or 5% of the remaining balance, whichever is lower, on dormant accounts until the balance is depleted or the account is reactivated. Players will be notified via email before inactivity fees are applied.

7. Intellectual Property

All content, graphics, logos, software, game interfaces, text, images, and trademarks displayed on the ezjili platform are the exclusive property of ezjili or its licensors and are protected by international copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial entertainment purposes only. You may not copy, reproduce, distribute, modify, reverse engineer, or create derivative works based on any content or software available on ezjili without prior written consent.

8. Limitation of Liability and Disclaimers

8.1 No Warranty

The ezjili platform and all services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. ezjili does not guarantee that the Service will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

8.2 Limitation of Liability

To the fullest extent permitted by law, ezjili, its directors, employees, partners, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to your use of the Service, including but not limited to loss of funds, loss of winnings, loss of data, or loss of profits, even if ezjili has been advised of the possibility of such damages. Your sole remedy for dissatisfaction with the Service is to discontinue use and close your account.

8.3 Force Majeure

ezjili shall not be held liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government restrictions, internet service provider failures, power outages, or cyberattacks.

9. Dispute Resolution and Governing Law

9.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising out of or related to these Terms or your use of the ezjili platform shall be subject to the exclusive jurisdiction of the courts of Metro Manila, Philippines.

9.3 Dispute Resolution Process

In the event of a dispute, players are encouraged to first contact ezjili customer support to attempt an amicable resolution. If the dispute cannot be resolved through customer support, the matter may be escalated to ezjili management. Players agree to make a good-faith effort to resolve disputes informally before pursuing legal action.

10. Amendments to Terms

ezjili reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the ezjili website. The "Last Updated" date at the top of this document will reflect the date of the most recent revision. It is your responsibility to review these Terms periodically. Continued use of the Service after changes have been posted constitutes acceptance of the amended Terms. If you do not agree to the revised Terms, you must discontinue use of the Service and close your account.

11. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the ezjili platform, please contact our customer support team:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the ezjili website

Our support team is fluent in English and Tagalog and is committed to resolving your inquiries promptly and professionally.

12. Final Provisions

12.1 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

12.2 Entire Agreement

These Terms and Conditions, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and ezjili regarding your use of the Service and supersede any prior agreements or understandings, whether written or oral.

12.3 Waiver

The failure of ezjili to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

By registering an account and using the ezjili platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety.